Steps to help prevent skimming- Inspect your POS equipment regularly,
including serial numbers, wires and cables. If any equipment looks
unfamiliar, appears altered or is missing, immediately notify TD
Merchant Services.
- Check ceilings, walls or shelves near PIN
pads for holes that could conceal a small camera.
- Install your debit terminal so that
customers have enough room to comfortably shield the PIN pad when
entering their number, thereby limiting the most common way of
stealing a cardholder’s PIN: “shoulder
surfing.”
- Make sure that any security cameras on
your premises don’t capture the PIN the customer is
entering.
- Allow the customer to hold the PIN pad
until the transaction is complete, and never enter a PIN for a
customer.
- Keep all transaction records on file (for
the length of time specified in your service agreement), along with
employee shift schedules and supplier information.
- Display the Interac
Association’s special “Protect Your
PIN” decal available from TD Merchant Services by calling
1-800-363-1163. - Know your employees, including completing
a full application for hiring, keeping on record all information on
employees (including photo identification and schedules), making
random visits on weekends and after hours, maintaining accurate
records of employees and mandating employees to write their
employee number or initials on transaction records.
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