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Address Change

In easyweb, you can change your home address, e-mail address and telephone numbers for your personal accounts.  TD Canada Trust records will be updated immediately upon successful changes.  This feature is available only when changing a current Canadian address to a new address in Canada.

Your address will not be changed for the following accounts: TD Waterhouse, TD Trust, TD US Dollar Advantage Visa, TD Waterhouse Bank, Safety Deposit Boxes and Safekeeping items.  Addresses will only be changed for accounts related to your personal profile. If you are a joint account holder, please ensure all account holders also update their address.

Note:   If you have moved, you may need to update your bill payment account numbers.

Instructions for Changing Address Information

  1. Select "My Accounts View Accounts" from the top menu.
  2. From the left sub-menu, select "Change Address".
  3. Please select the information you would like to change by checking the appropriate boxes and then following the instructions below.

Change Home Address

  1. You will be taken to a screen with your current address information displayed and information boxes.
  2. Check the box beside your home address.
  3. Enter your street address beginning with the street number (maximum of 7 characters) followed by the street name (maximum of 28 characters).
  4. Select type of Complex (ex. Apt/Suite, Floor) and enter the corresponding number if applicable.
  5. Enter City or Town name (maximum of 20 characters).
  6. Select Province from the drop-down list displayed.
  7. Enter Postal Code.
  8. If you require additional fields to enter address information such as a Rural Route number or adding a person in care of (C/O), click the "Additional address information" box. Two additional fields (C/O and Special Address) will display. Please enter the necessary additional address information.
  9. Review changes.  If you wish to go back to make a change or cancel your request, click on "Cancel".
  10. If changes are correct, click "Save Changes."  You will be presented with a confirmation message.  If for any reason your accounts cannot be updated, you will be presented with an explanation and advised to follow specific instructions (ex. contact your branch or try again later).

Change Home Phone

  1. You will be taken to a screen with your current Home Phone Number.
  2. In the box beside "New Home Phone," enter your new home phone number starting with your area code.
  3. Review changes.  If you wish to go back to make a change or cancel your request, click on "Cancel".
  4. If changes are correct, click "Save Changes." You will be presented with a confirmation message.  If for any reason your accounts cannot be updated, you will be presented with an explanation and advised to follow specific instructions (ex. contact your branch or try again later).

Change Business Phone

  1. You will be taken to a screen with your current business phone number.
  2. In the box beside "New Business Phone," enter your new business phone number starting with your area code.
  3. Review changes.  If you wish to go back to make a change or cancel your request, click on "Cancel".
  4. If changes are correct, click "Save Changes."  You will be presented with a confirmation message.  If for any reason your accounts cannot be updated, you will be presented with an explanation and advised to follow specific instructions (ex. contact your branch or try again later).

Change E-mail Address

  1. You will be taken to a screen with the current e-mail address that the bank has on file for you.
  2. In the box beside "New E-Mail Address," enter your new e-mail address.
  3. Review changes.  If you wish to go back to make a change or cancel your request, click on "Cancel."
  4. If changes are correct, click "Save Changes." You will be presented with a confirmation message.  If for any reason your accounts cannot be updated, you will be presented with an explanation and advised to follow specific instructions (e.g. contact your branch or try again later).