About Online Authentication

The Online Authentication Process (the “OAP”) is designed to confirm your identity and help protect you against fraud such as someone pretending to be you. The OAP is used only for validating your identity and will NOT impact your credit rating or credit file in any way.


The OAP involves 2 steps. In the first step, you will be presented with an online application form to be completed with your information. The OAP will compare the information that you have provided in this online application form against the information contained in your consumer credit report. Note: Should the information you provide not match the information contained in your consumer credit report, you will not be able to complete the application process online.


In the second step, you will be asked to answer a series of questions. Your responses will be compared for accuracy against the information contained in your consumer credit report held by a Canadian consumer credit reporting agency, also to help confirm your identity.


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For further assistance


(530772a) (0111)