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Customer Service Awards
Welcome to Customer Service

We are proud to announce that according to The 2006 Customer Service Index conducted by Synovate, TD Canada Trust has been rated #1 in 5 out of 11 categories among the five major banks.

Best in –

  • Customer Service
  • Online banking
  • Branch access and convenience
  • Information handling and communications
  • ATM banking

Since 1987, the market research firm Synovate has conducted an annual independent survey among customers of major Canadian financial institutions. For the year 2006, approximately 10,000 Canadians rated financial institutions on nearly 100 specific attributes of customer service, such as cost, convenience, the staff, products offered, ATMs, telephone banking and online services.

Thanks to our employees for making us the best, and thanks to our customers for naming us the best. These awards reflect the hard work and dedication of our employees and their commitment to delivering the best value for you. We appreciate that you chose us. Your recognition of our customer service excellence is a strong incentive to work even harder for you in the future.

TD Bank Group