Security

Online Safety & Security -
How TD Canada Trust protects you

Protect your Information

Information security and protecting your privacy are fundamental to the way we do business at TD Bank Financial Group. All employees of the TD Bank Financial Group are aware of the procedures that must be taken to safeguard customer information. It is specified in our employment agreements and regularly confirmed in writing.

TD Bank Financial Group's Privacy Code sets out our commitment to you to protect your information.

Monitor our Computer Systems

Responsibility for ensuring that we have thorough security standards to protect our systems and your information against unauthorized access and use rests with our specialized Technology Risk Management and Information Security Group. This group keeps up-to-date with ever-evolving security issues, tools and methodologies. They consult with all areas of the TD Bank Financial Group to ensure that appropriate security controls are built into TD Bank Financial Group's procedures, systems and software.

Constantly monitoring maintains the quality of our systems, proactively identifies unusual customer account activity and provides around-the-clock peace of mind.

Use Secure Firewalls and Cookies

TD Bank Financial Group uses secure firewalls to prevent unauthorized access to our internal systems. We have Internet firewalls designed to securely separate the Internet from our internal computer systems and databases. Data coming from customer computers via the Internet flows through a series of safety check points on its way to our internal systems so that only authorized messages and transactions enter our computer systems.

We use cookies as an additional security feature for EasyWeb Internet banking and TD Waterhouse WebBroker customers. There are two common types of cookies that we use, "session cookies" and "persistent cookies".

Session cookies store information only for the length of time that you are connected to a website - they are not written onto your hard drive. Once you leave the website, the originator of the cookie no longer has the information that was contained on it. For example, when you login to EasyWeb and are authenticated through your login id and password, a cookie will store the identification number of your browser. Throughout your session, the session cookie acts as a type of digital signature to identify your current session to the Web Server.

The information stored in "persistent cookies" is written onto your hard drive and remains there until the expiry date of the cookie. TD Bank Financial Group uses persistent cookies to store non-sensitive information that you are aware of and have agreed to. For example, if you choose the option on our login screen to remember your Connect ID or Access Card number for EasyWeb or WebBroker, the system will remember and automatically input your logon id each time you use the service.

Offer the EasyWeb Security Guarantee

TD Bank Financial Group is proud to be the first major Financial Institution in Canada to offer its customers the ongoing protection of an online Security Guarantee - The EasyWeb Security Guarantee.

You will receive 100% reimbursement in the unlikely event account losses occur resulting from unauthorized EasyWeb activity.

For more information please access our EasyWeb Security Guarantee page.

EasyWeb IdentificationPlus

EasyWeb IdentificationPlus is an additional security feature that provides you with enhanced protection when you bank online with EasyWeb.

The first time you log in to EasyWeb, you will receive simple instructions for setting up EasyWeb IdentificationPlus. You will be asked to set up five security questions and answers from a list of options. This information is stored securely by TD Canada Trust.

If you log in to EasyWeb from a computer you don’t normally use or when you perform certain transactions, the system will prompt you to provide the answer to one of your security questions.

This extra confirmation of your identity gives you even greater protection against unauthorized individuals trying to log in to your accounts.

Learn more about EasyWeb IdentificationPlus

Offer you Additional Tools to Protect Yourself

Norton Internet Security

For a limited time, TD Bank Financial Group is offering a FREE 90 day introductory subscription to use Norton Internet Security. After 90 days TD Canada Trust EasyWeb Internet banking customers can purchase the software at a special discounted price. Find out more about this FREE introductory subscription today!