Protecting your customers against Interac debit card
fraud including skimmingHere are some tips to help you protect your customers:- Treat your PIN pads like
cash. Keep PIN pads out-of-sight when not in use.
- Check your PIN pads and Automated Banking
Machines (ABMs) regularly for anything
unusual.
- Lock-up PIN pads at
closing.
- Include log-in sheets for
accountability of the PIN pad in your cash open and close
procedures.
- Consider adding surveillance
cameras.
- Know your employees
– exercise due diligence when hiring and check
references.
- Remind your customers to protect
their PIN when entering it.
- Talk to your payment service
provider about other steps you can take to prevent fraud
from happening at your location.
To access information on protecting PIN pads and POS
equipment. Preventing debit card skimmingWhile Interac Shared
Services are among the most secure in the world, debit card fraud
can result from skimming. Skimming refers to the fraudulent practice of capturing account
information from the magnetic stripe of a debit or credit card in
order to make a counterfeit card. When debit cards are involved,
Personal Identification Numbers (PINs) are also stolen.
To Access steps you can take to help prevent skimming. The Interac website has more information on
security and cardholder protection.
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