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Electronic Banking

Green Machine


Frequently Asked Questions...

  1. Unsure of how to use the Green Machine?
  2. What if I press the wrong button?
  3. Can I use my TD Visa card at the Green Machine?
  4. Are there withdrawal limits?
  5. What bills can I pay?
  6. How do I keep track of my transactions?
  7. How soon will my Green Machine transaction take effect?
  8. Why does the Green Machine display the Cirrus logo but I cannot use the Cirrus ABMs when traveling?
  9. I don’t feel comfortable making deposits at the Green Machine. Is my deposit secure?
  10. Are my accounts safe? What if my card is lost or stolen?
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  1. Unsure of how to use the Green Machine?

    2. Just ask for a Green Machine demonstration at any

    TD Canada Trust branch or refer to our easy step-by-step instructions.
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  1. What if I press the wrong button?

    2. If you make a mistake at any time, just press the "CANCEL" or "CORRECTION" button, and continue where you left off.

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  1. Can I use my TD Visa card at the Green Machine?

    2. Yes! Just ask us to register

    TD Canada Trust accounts onto your TD Visa card. You can also lodge your TD Visa account as your "Visa" account on your TD Canada TrustAccess Card. Either option will enable you to make payments to and take cash advances from your Visa account through the Green Machine.
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  1. Are there withdrawal limits?

    2. Yes,

    TD Canada Trust customers are assigned limits for banking machine withdrawals. If you wish to change your withdrawal limits, contact your branch or call TD Canada Trust at
    1-877-247-2265.
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  1. What bills can I pay?
    2. TD Canada Trust currently has over 3700 companies listed for Bill Payment! At the Green Machine, you can pay most bills normally accepted by your branch and save!     See the list of bills that can be paid through the Green Machine
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  1. How do I keep track of my transactions?

    2. To help you manage your accounts, each time you use the Green Machine you’ll receive a confirmation slip recording the time and details of your banking machine transaction.

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  1. How soon will my Green Machine transaction take effect?

    2. Transactions made before 9pm EST on a business day (Monday to Friday) will be posted and effective on that same day. Transactions made after 9pm EST Monday to Friday, and anytime on weekends and statutory holidays, will be posted to your account immediately (i.e., money will be moved into or out of your account) but dated effective on the next business day.

    For example, if you transfer funds between your accounts at 8am EST on a Friday, the funds will be transferred and dated on that same Friday. If you make that same transaction at 10pm EST on a Friday, the funds will be transferred on Friday and the transaction will be dated Monday.

    If you pay your cable bill at the Green Machine, or through EasyLine or EasyWeb on a Monday before 9pm EST, the funds will be withdrawn from your account on Monday and your payment will be forwarded to the company on Monday night. If you make the same payment on a Friday after 9pm EST, the funds will be withdrawn from your account Friday but will appear in your statement or passbook dated Monday, and your payment will be forwarded to the cable company on Monday night.

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  1. Why does the Green Machine display the Cirrus logo but I cannot use the Cirrus ABMs when traveling?

    2. Banks are limited to offering a single network to their customers. As such, the PLUS network which offers access to over 627,000 ABMs worldwide, was chosen for use by

    TD Canada Trust customers. The Cirrus access on the Green Machine is to allow customers of other financial institutions to access their accounts while traveling in Canada.
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  1. I don’t feel comfortable making cash deposits at the Green Machine. Is my deposit secure?

    2. Yes, it is very secure. All deposits are opened, counted and checked in the presence of two Bank officers.

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  1. Are my accounts safe? What if my card is lost or stolen?

    2. Yes, your accounts are safe and secure. Every time you use your

    TD Canada Trust Access Card to do your banking or make payments, you must enter your PIN (personal identification number). You must always take necessary measures to keep your PIN and password confidential and your card safe. Avoid such password combinations as birthdays, phone numbers, age, Social Insurance Number, etc. As long as you keep your PIN number confidential and safe, your accounts can’t be accessed by others even if your card is lost or stolen.
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