Electronic Banking
EasyWeb IdentificationPlus
| ||
 1. What is the EasyWeb IdentificationPlus feature and why do I need it? EasyWeb IdentificationPlus protects you while you access EasyWeb Internet banking by having you provide information only you would know, in the form of security questions and answers shared secretly between you and When you enroll in EasyWeb IdentificationPlus, you'll select five security questions and answers as part of the registration process. If you log in from a different computer or are completing certain transactions, we take additional steps to verify your identity by asking you to provide the answer to one of your security questions. EasyWeb IdentificationPlus remembers your computer by assigning a unique identifier to that computer when you register. No personal or private data is stored in any way. 3. Can I choose not to enroll? No, enrollment in EasyWeb IdentificationPlus is mandatory for all EasyWeb customers because it provides enhanced protection for your accounts when you bank online with EasyWeb Internet banking. 4. Can I access my accounts from multiple computers? Yes. If you are logging in from a new computer other than the one you used to register for EasyWeb IdentificationPlus, or through a public terminal, you simply need to answer one of your security questions. 5. Can two people log in from the same computer? Yes. The EasyWeb IdentificationPlus information that you register provides us with a unique identifier that distinguishes you from other users accessing their online accounts from the same computer. 6. Can I change my security questions? You can change your security questions and answers at any time. Use the "Maintain Security Options" screen within EasyWeb, found under "View Accounts". Select the questions you would like to update and then select the "Update Selected Questions" button. If you'd like to update all of your security questions, select the "Update All Questions" button. 7. What if I forget the answers to my EasyWeb IdentificationPlus questions? Please contact EasyLine telephone banking at 8. What happens if I'm locked out of EasyWeb? You will be given several opportunities to respond correctly before being locked out of EasyWeb. If you do get locked out, please contact EasyLine telephone banking at |