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Verified by Visa FAQ


  1. What is Verified by Visa?
  2. Who can register for Verified by Visa?
  3. What are the benefits of registering for Verified by Visa?
  4. Is my personal information safe and secure?
  5. Does Verified by Visa cost me anything?
  6. How do I shop with Verified by Visa?
  7. If there are Supplementary Cardholders on my account, do we all get our own password?
  8. What if I do not register?
  9. What if I forget to register before I attempt to shop online in November?
  10. Where can I shop using Verified by Visa?
  11. I am not an Internet expert. How easy is it to use Verified by Visa?
  12. What browser do I need to use for Verified by Visa?
  13. Can I use Verified by Visa from a different computer than the one I used when I registered?
  14. What happens when I finish my shopping?
  15. How do I register for Verified by Visa?
  16. Why are there so many questions on the registration page?
  17. What is the signature panel code?

1. What is Verified by Visa?


Verified by Visa is a joint effort between TD Credit Cards, VISA Canada and participating retailers to provide you with increased security and convenience when you shop online. You choose a password and use it every time you shop online at participating retailers. Only you know your password. Only you can use your TD Credit Cards to shop online.

2. Who can register for Verified by Visa?


Anyone with a personal TD Credit Cards can register for Verified by Visa, with the exception of Cardholders who have a TD U.S. Dollar Visa Card. TD Small Business Credit Cards, such as TD Venture Visa and TD Business Visa, are not included.

3. What are the benefits of registering for Verified by Visa?


The most important benefit is uninterrupted access to the items you want with the ability to purchase goods and services from any participating online retailer as soon as the program takes effect. In addition, you'll enjoy the added security of a private, personal password that only you know.

4. Is my personal information safe and secure?


Yes. Verified by Visa uses 128-bit security encryption technology.

5. Does Verified by Visa cost me anything?


No. Registering with Verified by Visa is free.

6. How do I shop with Verified by Visa?


It's easy. Once you've registered, you just enter your Verified by Visa password when prompted during your online shopping experience at a participating retailer's website. All you have to do is memorize your password.

7. If there are Supplementary Cardholders on my account, do we all get our own password?


Yes. Each Cardholder on your TD Credit Cards will need to register individually to receive their own password.

8. What if I do not register?


Registration is mandatory if you want to buy online from participating retailers. If you do not register for your Verified by Visa password, you will not be able to take advantage of the convenience of online shopping at the participating retailers.

9. What if I forget to register before I attempt to shop online in November?


You will be able to register during a transaction if you have not already done so. Once you proceed to checkout and enter your TD Credit Cards information, a pop-up window will appear requesting that you register your account. Try the Shopping Demo from here.

10. Where can I shop using Verified by Visa?


Right now, you can shop at any Verified by Visa participating merchants. Watch for more of your favourite merchants to join soon.

11. I am not an Internet expert. How easy is it to use Verified by Visa?


If you're comfortable locating sites and browsing the Internet, you have all the skills you need. Once you register with a merchant, Verified by Visa remembers you and operates invisibly in the background.

12. What browser do I need to use for Verified by Visa?


Verified by Visa requires Microsoft Internet Explorer version 5.5 SP2 or above, Netscape 4.7 or above.

13. Can I use Verified by Visa from a different computer than the one I used when I registered?


Yes. Once you've registered for Verified by Visa, you can use any computer with a compatible browser to make purchases from participating merchants.

14. What happens when I finish my shopping?


Once you are finished shopping, proceed to the merchant's checkout page. As you complete your transaction, you will be asked to enter your personal password. It's that easy.

15. How do I register for Verified by Visa?


Go to our registration page. Then, provide the information requested and choose your personal password. Remember, only you can use your personal password to shop online with Verified by Visa.

16. Why are there so many questions on the registration page?


What may seem like a lot of questions is really just our way of showing you how much we care about your confidentiality and peace of mind. The questions we ask are designed to protect you against the unlikely possibility of someone else trying to register a password on your TD Credit Cards.

17. What is the signature panel code?


You will see a three-digit number just after your account number on the back of your TD Credit Cards. That three-digit number is your signature panel code. It's just one of the many unique characteristics of your account and another way that we can protect you from unauthorized credit card use.


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