 With TD Waterhouse,
you receive prompt confirmation so that you always know your order
has been placed in accordance with you instructions.
Immediate ConfirmationTD Waterhouse's
advanced order-entry system lets you know instantly that your order
is confirmed as received or confirmed as executed. Your order is
transmitted directly to the appropriate market (or other applicable
source). Equities and options trades will normally reach the
exchange within a few seconds. Most equity and option market orders
and bond orders can be confirmed while you are still on the phone,
or online.
Written ConfirmationTo help you keep a convenient log of your
trades and to enable you to verify that your instructions have been
carried out accurately, TD Waterhouse
will send you a printed trade confirmation immediately following
trade execution (i.e. the next business day for equities, options
and bonds). Please review this confirmation carefully and call us
immediately if it does not agree with your records.
eServicesThis online service, called
eServices, allows TD Waterhouse
clients to view certain account documents online through
TD Waterhouse
WebBroker. Clients are notified by e-mail as soon as their trade
confirmation or account statement is ready for viewing. Trade
confirmations are available online the day after the trade has been
processed. Monthly brokerage statements are available the first or
second business day of each month.
Call BacksIf you would like us to call you back with
a report of your executed order, please let us know when you place
the order. Call backs will be made on a
"best-effort" basis.
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