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   Electronic Banking

Browser Security Resource Page
Security Information

EasyWeb works with both Netscape and Microsoft Internet Explorer browsers that support 128-bit encryption, which is the highest form of encryption available today. This means that you can do your banking over the Internet and be assured of the privacy of your account information and transactions.

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How does encryption work?

Encryption is the process of converting information into a more secure format for transmission. This means that plain text is converted (encrypted) to scrambled code while being transmitted, and then translated (decrypted) back to plain text at the receiving end of the transmission. The process of converting the information to a code is one step we take to help safeguard your privacy. For more information please see "What is TD Canada Trust doing to protect my privacy on the Web?"and What can I do to protect my privacy over the Internet?"

Currently, there are 3 levels of encryption available in web browsers: 40-bit, 56-bit, and 128-bit encryption. The 128-bit browser offers the highest level of encryption generally available today and provides the best protection when transmitting confidential data over the Internet.

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How do I find out if my browser has 128-Bit encryption?

If you tried to login to EasyWeb and got to this page, you do NOT have a 128-bit secure browser.

If you have Netscape…

Netscape Navigator for Windows lists its security level in its Help menu, under "About Netscape". In the Mac version, it is listed under the Apple icon. In the section marked "RSA Encryption", a sentence in bold describes either "US" or "International" security. The US refers to 128-bit and International to 40-bit or 56-bit encryption.

If you have I.E…

I.E. lists the security in its Help menu, under "About Internet Explorer". Next to the section marked "Cipher Strength" it will say 128-bit if you have the 128-bit secure browser.

What is TD Canada Trust doing to protect my privacy on the Web?

TD Canada Trust has also implemented firewalls and other internal encryption techniques. A firewall is essentially an electronic boundary that prevents unauthorized access to certain files.

We also regularly monitor internal systems and are always keeping up with the latest security and encryption technology. In addition, you will be automatically logged out of EasyWeb if there has not been any activity for 20 minutes.

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What can I do to protect my privacy over the Internet?

  • Protect your password. It is your access key to your Internet account. Do not reveal it to anyone.
  • Do not use passwords that incorporate your name, telephone number, address or birthday or those of any close friend or relative.
  • Do not leave your computer unattended while using EasyWeb or WebBroker (if you do, your session will time out after 20 minutes).
  • Clear the cache of your browser after visiting secure sites. Browsers generally cache, or locally store, images of pages you have downloaded to enhance performance. By clearing your cache after visiting secure sites, you can ensure that your financial information remains confidential so that no one else can view any confidential information you may have transmitted. Check the help file of your browser to learn how to clear your cache.
  • Do not send privileged account information via e-mail (e.g. account numbers, passwords etc.).
  • Use a quality anti-virus program as often as possible, and update it regularly.

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How can I upgrade my browser to 128-bit encryption?

In order to upgrade your browser to 128-bit encryption we have provided you with instructions that will assist you in the download process. Choose the statement below that best describes your situation and carefully follow the instructions provided.

You will find links to both Microsoft's and Netscape's web sites. We recommend that you print out these pages before you begin the download process. We also suggest you read through the 128-bit FAQ's for additional information.

Should you require further assistance please contact the TD Canada Trust help desk at 1-866-222-3456.

Choose the statement that best describes your needs:

  1. I have never downloaded a browser or software from the Internet.
  2. I have done downloads before, let me download 128-bit encryption now.

Please note: TD Canada Trust is not responsible for any difficulties in downloading and installing the software. The TD Bank Financial Group does not support 128-bit browsers other than Microsoft Internet Explorer 5.5 Service pack 2 or above or Netscape Navigator/Communicator 4.08 and above. For a list of supported browser and associated operating systems, click here.

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