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A cache is a system for storing frequently accessed information for faster response. It stores the pages, graphics, sounds, and URLs of online places you visit on your hard drive; that way, when you go back to the page, everything doesn't have to be downloaded all over again. This cuts down the retrieval time and helps minimize Internet traffic, however, it also means you might not be looking at the latest version of the page. When you clear the cache, the browser is forced to get the page from the web rather than your hard drive. Failure to clear your cache may result in not being able to view updated items within EasyWeb. If you share your computer in any way, you may want to clear your web browser cache when you finish browsing.
To clear your cache (Windows Platform):
Netscape Communicator 7.x
- Click "Edit", and select "Preferences" on the browser Menu bar.
- Click the arrow next to "Advanced".
- Select "Cache".
- Click the "Clear Memory Cache" button.
- Click the "Clear Disk Cache" button.
- Click "OK".
Netscape Communicator 4.x
- Click "Edit" from the browser Menu bar.
- Select "Preferences".
- Under the "Category" window (left hand column), double click "Advanced", a new menu should appear below.
- In the "Category" window, click "Cache", a new menu should appear in the right hand side.
- Press the "Clear Memory Cache" button in the top right hand corner.
- Confirm by pressing "OK".
- Press the "Clear Disk Cache" button (found below the "Clear Memory Cache" button).
- Confirm by pressing the "OK" button.
- Press the "OK" button at the bottom of the screen.
Internet Explorer 6.x
- Click "Tools" and select "Internet Options" from the browser Menu bar.
- Click the "General" tab.
- Click "Delete Files". NOTE: Be careful not to select "Delete Cookies" instead of "Delete Files" as this will remove all the cookies stored on the computer.
- Click "OK" on the "Delete Files" dialog box.
- Click "OK".
Internet Explorer 5.x
- Click on "Tools" from the browser Menu bar.
- Select "Internet Options".
- Click on the "General Tab".
- Under the "History", click the "Clear History" button.
- Click "Yes" to delete the information and clear the history.
- Under the "Temporary Internet Files, click "Delete Files".
- Press the "OK" button to delete the files.
- Press the "OK" button at the bottom of the screen.
To clear your cache (Mac Platform):
Netscape Communicator 7.0
- Click "Netscape" on the browser Menu bar.
- Select "Preferences".
- Scroll down and click on the arrow next to "Advanced".
- Locate the "Cache" option and click on it.
- Click on "Clear Memory Cache" and then click on "Clear Disk Cache".
- Click "OK".
Netscape Communicator 4.6
- Click "Edit" on the browser Menu bar.
- Select "Preferences".
- Scroll down and click on "Advanced".
- Locate the "Cache" option and click on it.
- Click "Clear Disk Cache Now".
- Click "OK".
Internet Explorer 5.02
- Select "Edit" from the browser Menu bar.
- Select "Preferences".
- From the "Web Browser" option, click on the arrow to produce a drop-down menu.
- Select "Advanced".
- In the right-hand window from the cache option, click the "Empty Now" button.
Browser Settings
Cookies
JavaScript
Proxy Settings
Privacy Settings - Internet Explorer 6
More Troubleshooting Tips
