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Reclaim Money

How do I reclaim an Interac Email Money Transfer?
Why do I need to reclaim an Interac Email Money Transfer?
Can I call EasyLine to reclaim an Interac Email Money Transfer?

How do I reclaim an Interac Email Money Transfer?
An email notification will be sent to you when a recipient has not been able to collect an Interac Email Money Transfer. To reclaim your money and deposit it back into your account, carefully read the instructions provided and click the links embedded in the email. After successfully logging into EasyWeb you will arrive immediately at the 'Reclaim Money' page.

To reclaim money, follow these three steps:

Step 1 of 3:	Select the account number to deposit the money back into.
Step 2 of 3:	Review and confirm the information you have entered.
Step 3 of 3:	Your Interac Email Money Transfer has been reclaimed and a confirmation number is provided. The money has been deposited back into your account.

(Please note: When an Interac Email Money Transfer is reclaimed, the fee originally charged to send the transfer is not reimbursed.)

Why do I need to reclaim an Interac Email Money Transfer?
The recipient may have decided to decline your Interac Email Money Transfer, or for one of the following reasons was unable to collect the money:

• The recipient's email address was invalid
• The recipient did not receive the email notification
• The recipient could not correctly answer the Security Question
• The recipient did not collect the money before the Interac Email Money Transfer's expiry date

Now the Interac Email Money Transfer has been returned to you (the sender) to reclaim the money and deposit back into your account.

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