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TD Mutual Funds Frequently Asked Questions (FAQ's)

General

	How long will it take until I can view the details and/or transact on a new TD Mutual Funds account?
	Why is an email address required to transact on my TD Mutual Funds account in EasyWeb?
	I am the contributing spouse on a Spousal RRSP Mutual Fund account - why can't I see the account in EasyWeb?
	If I have a Power of Attorney over a TD Mutual Fund account can I register it for EasyWeb?
	If I have trading authority in a Corporate or Small Business Mutual Fund Account can I register it for EasyWeb?

Trading

	What Mutual Funds can I buy and sell with EasyWeb?
	Are there any fees to use EasyWeb?
	Do I still get charged the 2% early redemption fee for certain TD Mutual Funds -Investor series & eseries, when I use EasyWeb?
	How do I trade?
	What is the cut off time for trades?
	What if I make a mistake?
	Trade settlement
	Are the minimum purchase amounts the same as when I call in an order to EasyLine?
	Why am I required to put a telephone number and email address on my orders?
	How can I cancel an order?
	When will the results of my transactions appear in my account portfolio?
	I submitted my order but did not receive the Order Details Screen with an order number - what should I do?

Account Details

	I'm getting an incorrect message on the portfolio screen indicating that no portfolio information can be found for my mutual fund account - why is this happening?
	Why is my portfolio not available? - I get the message: " Your portfolio is currently being updated - please try again later"
	Why is my portfolio showing incorrect information? When I select Activity under Account Details, EasyWeb keeps showing the same account over and over again.

Pre-Authorized Purchase Plans (PPP)

	When will my quarterly, semi-annual or annual PPP be processed?
	What if my PPP falls on a non-business day?
	Start Date Examples for Monthly and More Frequent PPPs
	Start Date Requirements
	To Skip a Pre-authorized Purchase Plan (PPP) Period
	Modifying "On Hold" Pre-authorized Purchase Plans (PPPs)

TD eFunds Account Holders:

TD eFunds Online Help