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Special Requests

Mortgage Requests

From the 'My Accounts - Special Requests' screen, simply click on 'Mortgage Requests' from the left-hand navigation. 'Mortgage Requests' allows you to make lump sum payments on your personal mortgage or change the amount of your regular payment amount. You can also make these requests from the Mortgage Details screen by simply clicking on a hyper-linked TD Canada Trust Mortgage from the 'My Accounts - View Accounts' screen. These requests are manually verified and processed and are subject to the terms and conditions of your mortgage.

Mortgage Lump Sum Payment Request

  1. Select 'Mortgage Requests' or click Lump Sum Payment or Change Mortgage Payment Amount from the Mortgage Details screen.
  2. Select 'Lump Sum Payment'.
  3. Select the Mortgage for which you would like to make a lump sum payment.
  4. Click 'OK'
  5. Enter the amount of the lump sum payment you would like to make.
  6. Select the account from which you would like to take the lump sum payment.
  7. Click 'Next' to verify the transaction.
  8. 'Clear' will clear all of the fields you have selected.
  9. Verify the details of the transaction by clicking 'Finish'.
  10. You will receive a confirmation number for the transaction

Change Mortgage Payment Amount Request

  1. Select 'Mortgage Requests' or click Lump Sum Mortgage Payment or Change Mortgage Payment Amount from the Mortgage Details screen.
  2. Select 'Change Payment Amount'.
  3. Select the Mortgage for which you would like change your payment amount.
  4. Click 'OK'
  5. Enter the new payment amount for your regular mortgage payment.
  6. Click 'Next' to verify the transaction.
  7. 'Clear' will clear all of the fields you have selected.
  8. Verify the details of the transaction by clicking 'Finish'.
  9. You will receive a confirmation number for the transaction

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