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Web Toolbar FAQs

Man and a woman having a conversation using sign language.

Frequently Asked Questions

Find out more about our web toolbar features and how to use them.

Download Toolbar

A: Once you download the Accessibility Toolbar, it will open a new Toolbar at the top of your web browser. When you visit the TD Canada Trust or TD Waterhouse website, you can use the Toolbar to magnify the text you are reading, listen to it read aloud in English or French, and take advantage of other accessibility features.

After the initial download, simply click the "Download Accessibility Toolbar" button to access the toolbar.

A: No. The Accessibility Toolbar is free and available for download from TD Canada Trust and TD Waterhouse.

Sample image of magnification window
Sample image of magnification window

A: Yes. The Accessibility Toolbar lets you magnify a particular paragraph of text on the web by hovering your mouse over it.

There is also a Zoom button that lets you zoom in on a particular area of the text and a magnification button that lets you increase the size of the text on the page.

Sample image of text window
Sample image of text window

A: When you hover your mouse over a paragraph, the Accessibility Toolbar will begin playing a reading of the paragraph you are hovering over. The reading is done paragraph by paragraph and you cannot skip ahead in a paragraph. If you move your mouse to another paragraph while the reading is going on, the reading will stop and the Accessibility Toolbar will begin reading the paragraph where you moved the mouse.

Sample image of volume window
Sample image of volume window

A: Yes. There is a Volume button that lets you make the reading louder or softer.

As well, the Rate button controls the speed of the reading, so you can adjust the speed as you listen.

Sample image of style window
Sample image of style window

A: The Style button allows you to change the foreground and background colours on your screen to find the combination that is easiest for you to read.



Sample image of ruler window
Sample image of ruler window

A: The Ruler button will create a crosshair highlight that can help you keep track of your place in the text as you are listening to it.



A: Yes. Using the Space button, you can increase the space between the words and also between the lines to make the text easier to read.

A: No. The size of the buttons and the text on the Accessibility Toolbar itself are constant.

A: Microsoft Internet Explorer 6.0, 7.0 or 8.0 is required. Internet Explorer 8 is strongly recommended. You can check what version you are currently using by clicking Internet Explorer Help, then About, and you can upgrade to a newer version through the Internet if necessary.

A: The Accessibility Toolbar can be used with Microsoft Windows XP, Windows Vista and Windows 7 (supported for 32-bit versions only).

For Windows OS other than Windows Vista or Windows 7, you must have the following hardware and systems requirements for Windows XP -

  • CPU: Pentium 500 MHz or higher
  • Installed memory: 128 MB or more
  • Available hard disk capacity: 500 MB or more
  • Display: XGA (1024x768 pixel) 65,536 colours or more
  • Sound: Windows-compatible 16-bit or higher sound card
  • Network: Broadband connection of 512 Kbps or higher (ADSL, CATV, etc.)

For Windows Vista, you must have the following hardware –

  • CPU: 32-bit x86 or 64-bit x64 processor running at better than 1 GHz
  • Installed memory: 512 MB (Home basic) or 1GB or more
  • Available hard disk capacity: up to 500 MB
  • Display: XGA (1024x768 pixel) 65,536 colours or more
  • Sound: Windows-compatible 16-bit or higher sound card
  • Network: Broadband connection of 512 Kbps or higher (ADSL, CATV, etc.)

For Windows 7, you must have the following hardware –

  • CPU: 32-bit x86 or 64-bit x64 processor running at better than 1 GHz
  • Installed memory: 1GB (32 bits) or 2 GB (64 bits) or more
  • Available hard disk capacity: up to 500 MB
  • Display: XGA (1024x768 pixel) 65,536 colours or more
  • Sound: Windows-compatible 16-bit or higher sound card
  • Network: Broadband connection of 512 Kbps or higher (ADSL, CATV, etc.)

A: To uninstall the Toolbar, follow these steps:

  1. Delete the voice synthesis engine program
  2. Delete the executable files
  3. Delete the setting files
  4. Delete the plug-in

If you require more details on the process, please use the Help button on the Toolbar.

A: If you have any questions or require assistance, please contact us at 1-866-222-3456.

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